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Articles by Nicky Smith

Video Conferencing Solution: 7 Undeniable Reasons Why Your Business Needs One

September 26, 2021 Nicky Smith 0

Before the term “COVID-19” entered the vocabulary, a video conferencing solution was largely viewed as a nice-to-have. But now, as we shift into the post-pandemic […]

5 Best Practices that Lead to Dramatic Improvements with Workplace Communication

September 23, 2021 Nicky Smith 0

Saying that effective workplace communication is important is like saying water is wet, fire is hot, or that people with small children will repeatedly, and […]

Rules to Get Hybrid Work Right

September 16, 2021 Nicky Smith 0

3 Essential Rules to Get Hybrid Work Right Across the country, organizations from small businesses to large enterprises are experiencing hybrid work for the first […]

Is Your Office Phone System Prepared for Another Lockdown?

September 1, 2021 Nicky Smith 0

The latest dispatch from the pandemic front brings some good news and some bad news. The good news is that despite yet another surge of […]

5 Small Business VoIP Features that ROCK

August 21, 2021 Nicky Smith 0

One of the biggest advantages of an all-in-one small business VoIP phone system vs. a landline phone system is features, features, and yet more features. […]

GUIDE: How to Choose the Best Business Phone System

August 9, 2021 Nicky Smith 0

Before we look at how to choose the best business phone system, let’s highlight why many businesses are frustrated with their current landline (i.e. on-site […]

End of Life: Cisco Unified Communications Manager

August 6, 2021 Nicky Smith 0

“And now, the end is near…” for Cisco Unified Communications Manager v11.5 When it comes to updating software and hardware for either personal or business […]

Call Queues For Every Business

July 29, 2021 Nicky Smith 0

No matter what kind of business you run, you are going to need to take calls from customers, and this is usually the single most […]

Why Switching to a VoIP Small Business Phone System is a HUGE Money Saver

July 25, 2021 Nicky Smith 0

While some larger organizations can afford to waste money (at least for a little while), most small businesses do not have much margin for error. […]

Features in Our Cloud Business Phone Service Offers That You Might Not Know About

July 21, 2021 Nicky Smith 0

4 Surprising Features in Our Cloud Business Phone Service (Hint: They Have Nothing to Do with Phone Calls!) Surprises come in two versions. There is […]

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